Booking a Bounce House Online

Step 1: Click the Book Now link on our site (The button on the top banner shows on all pages)

Step 2: You are now on our booking site, select the "Book Now" button to proceed.

Good to know: There is useful information in the "About Us" section as well.

Step 3: Select a rental duration - 2-8 hours, or 2+ Days / Overnight

Good to know: Rental time does NOT include setup/delivery, i.e. if you book from 12-5PM we normally delivery around 11AM to ensure time for setup, cleaning, payment, and paperwork so it's ready to go at 12PM (in some cases we have to deliver more than an hour in advance if we have multiple deliveries/schedule conflicts that day - check your square invoice for a more specific time and/or we may contact you). 

Step 4: Select a date

Good to know: If the date is grayed out we are closed/unavailable that day. (In some cases we may be able to accommodate e.g. bring a day prior/pickup day after, etc. contact us). Your allowed to book up to a year in advance.

Step 5: Select the inflatable and start time (Below date selector on the same page) 

For multiple unit rentals (2 or more): Just select one of the units. In step 6 I'll cover how to book additional units. *Make sure both units you want are available* if its already grayed out then it is already booked.

Good to know: 

1) Times will be grayed out if they are already booked (or are closed that day).

2) Our latest pickup time is normally 8PM, and 5PM on Sundays.

3) Please don't book directly in front of or behind a grayed out section (leave a couple hours space), if its grayed out its already booked and if that rental is till 3:59/4PM and you pick 4PM there is no likelihood we can magically break that unit down, transport it and set it back up at another location in 1 minute.

Step 6: Details, details! (please double check everything)

1) Provide your name, email and phone # (so we can get a hold of you if necessary)

2) Provide your Address (so we know where to bring it/them, determine delivery fee (if applicable) and appropriate tax rate)

3) Let us know how you want it setup (indoor/outdoor, stakes/sandbags - we don't lug around 200lbs of sandbags unless it's necessary, most setups are outdoors and staked in the ground (safest method for outside use).

4) Let us know if it will be for wet or dry use and if wet use do you need a garden hose or is one available?

5) Provide us your setup location: Is it your house? A relatives house? Are you renting a space (e.g. church hall), or is this for a business? This helps us better plan and coordinate. (NOTE: Customer is responsible for validating inflatable setup is OK in rented spaces/parks).

6) Drop off and pickup time sensitivity, can we bring it early or pick up late? Is there hard time requirements? This takes a lot of guess work out on our end and helps us plan our routes. e.g. if we have 2 12PM drop offs and one is time sensitive, and the other is flexible that lets us quickly hone in on asking the flexible customer if bringing it 1-2hrs earlier is a OK, and knowing up front the other rental has little to no flex to work around it.

7) We have 3 checkboxes, this is to avoid surprises and expectation management: 1) We need a clear path, e.g. If we show up and the lawn/driveway is stuffed with 10 cars to where we can't even get back there to pickup the inflatable that slows everything down. 2) We need power and water (if wet use) near the setup location, also with power/extension cords you can only go so far safely the longer the cord the higher the risks of overheating/issues. 3) Acknowledgement that we will be sending an invoice, of which a $25 deposit is due up front. (Another awareness layer to avoid someone sending a booking request and thinking their 100% done).

8) Provide any useful comments (optional), If you need a custom rental time e.g. more then 2 days, you may provide any extra directions above and beyond what Google Maps provides if necessary, and provide any special instructions or requests, like tarps, garden houses, or if wanting ball pit balls for a unit other than Misty Kingdom, if we need to get it by a certain time, etc. You can put anything here!

9) List who referred you (if applicable/optional) so we can give them referral credit for our Bouncin' Rewards Program and/or if you found us on an advertisement or the web somewhere you may also list that so we know where to focus advertising / what works. 

10) Read/Agree with the booking site terms and conditions and our cancellation policy.

11) Click on "Confirm Booking Request" to continue.

For multiple unit rentals (2 or more): You can select "Book additional inflatables", and step through the process of picking another item in our inventory.

Step 7: Booking Request Confirmation

If you see the pending confirmation that means you've successfully submitted the request. Now just sit tight and wait for us to do our step. We'll push out an invoice to you as soon as possible (we generally get them out in 24hrs or less). I've looked into automating this somehow and come to the conclusion it's not possible to accurately do that, so after these requests are received we have to: 1) Verify how this booking fits into our existing schedule (determine pickup/drop off windows); 2) validate which tax jurisdiction(s) your in as taxes in Alabama are based on delivery address; and 3) determine delivery fee (if applicable).

Step 8: Square Invoice Received

You'll receive an email like the one below. Click on Pay Deposit.